Frequently Asked Questions

  • Do you offer free estimates?

    Yes, we provide free onsite estimates delivered within 24 hours. Elwood personally visits your home to assess your flooring needs and emails a detailed quote the next day.

  • Are your finishes safe for pets?

    Yes, all our finishes are 100% water-based, ensuring low odor, eco-friendly results that are safe for families and pets with faster drying times.

  • How many years experience do you have?

    Elwood has over 30 years of flooring industry experience and has been running his own business for more than 5 years in the Concord area.

  • Do you serve Charlotte area homes?

    Yes, we serve homeowners in Charlotte, Concord, Harrisburg, Huntersville, Matthews, and Pineville, NC for all flooring services.

  • What's special about your sanding process?

    We use state-of-the-art sanding technology and advanced systems for smooth, dust-controlled results that minimize mess during refinishing projects.

  • Can you install waterproof flooring?

    Yes, we expertly install LVP floors that provide a hardwood look with complete waterproof durability, perfect for families and high-traffic areas.

  • Do you personally oversee each job?

    Yes, Elwood personally oversees every project from estimate to final coat, ensuring quality workmanship and direct communication throughout the process.

  • Can you repair water damaged floors?

    Yes, we handle water damage, cracks, gaps, and board replacements with expert precision, seamlessly blending new material with existing floors.

  • Do you refinish stairs too?

    Yes, Elwood personally performs all stair sanding and refinishing using fine-grit equipment and water-based finishes for smooth, durable surfaces.

  • What flooring works best for slabs?

    Engineered hardwood is ideal for slabs and moisture-prone areas, combining natural wood beauty with improved stability and moisture protection methods.